Our Experience for Successful Projects
Over the last 20 years, Pharmakon, the specialist for CRM in the pharma and healthcare industry, was able to successfully consult several companies with the implementation of a CRM system. Pharmakon incorporates the specialities of the pharmaceutical industry and the various aspects involving the collaboration of office- and field work. Topics such as customer journey management, marketing authorisation and e-commerce are also part of Pharmakon's consulting portfolio.
Focus on Customer Needs
Every customer has wishes and demands. At Pharmakon every customer is individually advised and assisted. Especially the digital transformation is a concern, which leads to changing customer demands, with which Pharmakon is able to cope and give advice.
The best strategy realisation is developed together, in close collaboration with customers. Professional and detailed consulting to gather all relevant aspects is the basis for a successful project.
Consulting by Industry-Experts
The customer satisfaction is number one priority at Pharmakon! The experts from Pharmakon offer goal-oriented consulting to all pharma-relevant topics for this reason. Pharmakon always finds the best solution for all customer-related questions and wishes, whether marketing or sales related. Customers are guided successfully along the designing of the conception of a CRM and the integration into the IT landscape. Evidently the consulting includes the incorporation of legal guidelines as well as the consideration of advertisement bans.
Pharmakon professionally assists and consults customers with the integration into the existing IT-landscape. As an expert for third systems as well as interface topics, a problem-free incorporation of the solution into the existing IT-landscape is possible.